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PRIVACY POLICY

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Narcissus London is committed to protecting your personal information. Please read our privacy policy below which sets out how we manage your personal information.

When you contact Narcissus London, including by purchasing any of our products, you agree to this privacy policy.

Personal Information

The sort of personal information Narcissus  may collect and hold about you when you purchase our products includes:

1. your name, delivery addresses, telephone numbers, email and other electronic addresses;

2. information about the products you have purchased, ordered or enquired about 

3. information collected if you access the Narcissus London website or any of our social media sites.  We may also collect other information from those sites via cookies.

5. information about any feedback you provide, enquiries you make and details of any products returned, and replacements and  refunds provided to you

How Narcissus London collects, holds, uses and discloses your personal information

Narcissus London collects, holds, uses and discloses your personal information: 

1. to provide Narcissus London products  to you;

2. to provide you with access to the Narcissus London website, including to provide you with content  on that site that is relevant to you;

3. to provide advertising that might interest you, including information about promotions, competitions and events. Unless you tell us you don’t want to receive it this way, we may provide this advertising to you directly, for example by email or text. We may also provide it when you are using the internet, whether or not you are using the Narcissus London website;

4. to help us work out what products  you are most interested in;

5. to respond on any questions  or issues you might have and to provide you with any refunds or exchanges;

6. to improve our products,  the Narcissus London website and social media and customer service 

Your personal information is held by Narcissus London in electronic form and is protected by electronic and procedural safeguards. Your personal information will either be stored on Narcissus London's IT systems or the IT systems of Narcissus London's service providers. Only Narcissus London's  authorised personnel will be provided with access to your personal information. These personnel are required to treat this personal information as confidential and deal with it in accordance with this privacy policy.  Your personal information is destroyed when Narcissus London does not require it any more. Narcissus London  will securely destroy it, unless Narcissus London is legally obliged to continue to hold that personal  information.

Cookies

A cookie is a piece of data that enables Narcissus London to track and target your preferences. Narcissus London may use cookies to enable us to identify you as a return user and personalize and enhance your experience and use of any of the Narcissus London sites. 

Links to External Websites 

Although Narcissus London's sites may contain links to or from external websites, those websites are not subject to our privacy standards, policies and procedures. This privacy policy applies only to the information Narcissus London collect on the Narcissus London sites.

Contact Narcissus London

If you would like to know what personal Information Narcissus London holds about you or have any concerns about how Narcissus London deals with your personal information please email us  at: contacus@narcissuslondon.com  and we shall respond promptly to your email.

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